1 Introduction

1.1 We recognise the importance of protecting your privacy in respect of your personal information (as this phrase is defined in the ECT Act) collected by us when you use this Website. 
1.2 In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take reasonable steps to prevent unauthorised access to, or disclosure of your personal information. However, we do not guarantee that your personal information shall be 100% secure.

2 Your agreement in relation to your personal information
2.1 By continuing to use this Website:
2.1.1 you agree to the terms and conditions set out in this Privacy Policy. If you do not agree with this Privacy Policy, please do not continue to use the Website and/or the Services; and
2.1.2 you agree that we may "collect, collate, process and/or store" your personal information (as this phrase is used in the ECT Act) ("Collect") for, amongst other things, (i) the purposes of providing you with access to the Services, Website and the Website Content; and (ii) for any of the purposes listed at clause 6 below.

3 We reserve the right to vary the terms of this Privacy Policy in accordance with paragraph 16.2 of the Terms and Conditions which can be found under the Terms and Conditions section of the Website. It is your responsibility to familiarise yourself with the most recent version of this Privacy Policy each time you access the Website.

4 What types of personal information do we Collect?
4.1 The types of personal information that we may Collect includes information necessary for our legitimate business interest and the categories of personal information identified in the ECT Act. This may include (amongst other things):
4.1.1 in the case of Patients: their initials, hospital number, information relating to race, gender, ethnic or social origin, age, medical conditions, prescription medication; and
4.1.2 in the case of healthcare professionals: your name and identity number, e-mail and physical addresses, postal address, contact information, information relating to your race, gender, ethnic or social origin, age, details relating to your medical practice, your registration details at the Health Professions Council of South Africa or equivalent regulatory body, views or preferences and the pages of the Website viewed by you;
4.2 We will attempt to limit the types of personal information we Collect to only that to which you consent and which is necessary for our legitimate business interests.

5 When will we Collect your personal information?
5.1 Personal information may be Collected by us in several ways, including, when:
5.1.1 you register on the Website;
5.1.2 you register to receive any notifications from us in respect of our Email Authentication Service;
5.1.3 you make use of the Services;
5.1.4 we carry out demographic research; and
5.1.5 you browse the Website.
5.2 You acknowledge that all personal information Collected by us may be stored by us and used for any of the purposes listed in clause 6 below.

6 How do we Use your personal information?
6.1 We may use your personal information:
6.1.1 to retain and make available to you medical information on the Website as part of the Services;
6.1.2 as a healthcare professional, to check that you are duly registered with the HSPCA or equivalent regulatory body
6.1.3 to verify your identity on the Website;
6.1.4 for security, administrative and legal purposes;
6.1.5 for customer relations; and
6.1.6 for helping us in any future dealings with you.

7 Sharing of your personal information
7.1 While we will attempt not to disclose any of your personal information to third parties, except when we have your permission or for purposes of our legitimate business interests, we do not guarantee that your personal information will not be shared with third parties without your permission.
7.2 You agree that your de-identified aggregate personal information may be shared under the following circumstances:
7.2.1 to our holding companies, subsidiary companies, agents, advisers, service providers and suppliers;
7.2.2 to monitor web traffic: web servers serving the Website automatically collect information about pages you visit. This information is used for internal review, to tailor information to individual visitors and for traffic audits. This information (as well as information from third-party market researchers), on an aggregated, anonymous basis, is provided to advertisers advertising on the Website. Should you provide personal information online as part of an online advertising promotion or in order to access a third party service, such information may be provided directly to the advertiser or the third party concerned;
7.2.3 promotions: many promotions offer opportunities to request additional information from sponsors or third parties. When you request more information about a particular promotion, your e-mail address may be shared with the sponsor of that promotion;
7.2.4 for statistics and advertisement purposes: we may perform statistical analyses in order to measure interest in the various areas of the Website (for product development purposes) and to inform advertisers as to how many consumers have seen or "clicked" on their advertising banners. We may also use aggregated demographic information to allow advertising banners on the Website to be targeted, in aggregate. 
7.2.5 government and law enforcement agencies, where the law requires that we disclose your personal information to a party, and where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the Website Terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

8 Use of cookies
8.1 Cookies are pieces of information a Website transfers to a user’s hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences and, tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard.
8.2 We may place a "cookie" on your browser to store and sometimes track information about you. 
8.3 While most browsers are initially set up to accept cookies, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Please note that some parts of the Website will not function properly if you refuse cookies. 

9 Use of IP address
9.1 An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log IP addresses, or the location of computers on the Internet. 
9.2 We collect IP addresses for the purposes of system administration and to audit the use of the Website. We do not ordinarily link IP addresses to personal information, which means that your session may remain anonymous. However, we cannot guarantee that this will always be the case, as it may be necessary to identify a particular user when it is necessary to enforce compliance with the Website Terms or to protect our Website, its users or other interests.

10 Links to other sites
When you are using the Website, you could be directed to other sites that are beyond our control. These other web sites may send their own cookies to you, collect data or solicit personal information. We do not control the privacy policies of those third party web sites.

11 Passwords and login information
11.1 You may register your personal information with us via the Website.
11.2 If you register your personal information we will provide you with a user name and password.
11.3 You must not provide your username or password to anyone. You are solely responsible for keeping your username or password secret.
11.4 You are solely responsible for any Loss you may suffer should any other person use your username or password.